Frequently asked questions
Please select a relevant question from the list of frequently asked questions below.
How do I change my avatar?
You can change your avatar by visiting your profile page or account settings page where you will see a 'Change avatar' button.
Can other people see my points?
Your star rating is public, other explorers can see how well you are doing in this respect but your exact score is your secret. Keep it to yourself or boast to your buddies about how well you are doing - it's up to you.
How do I earn points?
You can earn points by encouraging conversationa and interaction on the site. You get points when people reply to your comments, like your content and more.
How do I upgrade to premium membership?
You can uprgrade your membership by clicking the link on the homepage or on any venue profile page. It is free to upgrade if you are an existing member of an urban exploration club or gang. Alternatively you can upgrade your membership for a small, one off cost.
Why do I have to pay to be a VIP explorer?
We charge a small one of fee for premium membership to ensure that only genuine explorers with an interest and respect for the venues listed on this site can get access to specific details such as the venues location, grid reference and entry status. If you are an existing member of an urban exploration club or gang then you can apply for a free upgrade.
Why can't I view maps?
Maps are only available to VIP explorers, this is to ensure that this, sometimes sensitive information isn't freely available on the internet.
Why can't I view access information?
Access information is only available to VIP explorers, this is to ensure that this, sometimes sensitive information isn't freely available on the internet.
Why can't I view grid references?
Grid references are only available to VIP explorers, this is to ensure that this, sometimes sensitive information isn't freely available on the internet.
Can other people see my email address or phone number?
No, these details are always kept private on the website, no other user will ever have access to this information.
Can other people see my real name or age?
This is up to you, by default these details are shown but by clicking the box next to your name or date of birth on your account settings page, you can control whether this information is displayed.
What does Nettleden mean?
Not much in relation to this website, but Nettleden is the name of a village in Hertfordshire, it was originally called Neteleydene, meaning "valley where nettles grow".